This week: Rob Britton, Principal, AirLearn; Are alliances outdated? Southwest takes a $800M hit; What’s the future of passenger re-accommodations? United’s claims “best airline in the world” – has a mixed week; Delta...

This week: Gordon Bethune, former CEO, Continental Airlines; Welcome Scott McCartney as Ben’s new co-host; Southwest’s Christmas Crisis – Blame IT? 2023 predictions; What to expect from the DOT this year; Changing loyalty programs;...

This week: 2022 wrap; Chris passes the mic as we welcome former Wall Street Journal “Middle Seat” columnist Scott McCartney to the podcast as Ben’s new co-host; A fresh take from Scott on the JetBlue/American Northeast alliance;...