This week: The Coronavirus and how it might affect your travel; Is a Southwest safety response concerning?; A listener question about airline regulation; and in “Fine or Whine” a customer complaint about her gift card not being valid.
Latest episodes
This week: Is that poisonous snake really a support animal? (new rules coming); Who should be examining a black box following an incident? How much profit does an airline make from each flight? “Fine or Whine?” listener complaint...
This Week: Does Boeing need to change their aircraft branding? How do low cost airlines keep the cost low? A customer complaint begs the question…When does it make sense for you to purchase frequent flyer miles?