This week: Are American Airlines employees getting too good a deal in the new compensation agreement? Get ready for America’s exciting new start-up airline – can it succeed? and in this week’s “Fine or Whine” customer...

This week: The Coronavirus and how it might affect your travel; Is a Southwest safety response concerning?; A listener question about airline regulation; and in “Fine or Whine” a customer complaint about her gift card not being valid.

This week: Is that poisonous snake really a support animal? (new rules coming); Who should be examining a black box following an incident? How much profit does an airline make from each flight? “Fine or Whine?” listener complaint...