This week: Some of the economics of frequent flyer programs; A listener question about restricted airspace around the Whitehouse; A complaint about Delta Comfort Plus; and Ben discovers some “other” Seth Kaplans.

This week: Is United staffing sports charters with flight attendants based on looks?; Airport codes followup with much listener input & the story on BWI; Seth on ease of refunds; and a customer complaint about AA in “Fine or Whine”. 

This week: Ch-Ch-Ch-Changes fees changing; Why would Southwest be launching service in Miami?; How does an airport change it code?; A listener question about new service to Orange County; and a listener complaint about a Delta change fee – Fine? or...