This week: Jonathan Sutter, Sr Director – New J.D. Power Airline Rankings; Congratulations to Ben Baldanza, 2023 recipient of the Joseph S. Murphy Award for service to industry. FAA redraws high altitude route maps; SWA adds USB outlets, bigger bag bins; Vanessa Hudson named Qantas CEO; Listener input: A request for more interview push-back; Local flight subsidies.

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