This Episode: What the Congo Airways plane purchase tells us, Delta’s maintenance advantage, Flashback: Keith Olbermann calls Ben runner up for the 2nd worst person in the world, and which airlines get the most complaints?
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This Week: Delta stops certain auto-upgrades. Is Southwest really a low-cost carrier? Is the A380 on it’s way out? Plus this week’s customer complaint – Fine? or Whine?
This Week: More delays around the holidays or just seems like it? The 3 hour rule. How long is “too long” a flight? Plus this week’s listener complaint – “Fine? or Whine?”